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I resent the fact that my triple roll Charmin ultra soft suddenly became considerably shorter - I'm guessing at least one-third shorter - for the same price as before. This seems really underhanded to me, as the packaging looks the same.

It still says 20 rolls = 60 rolls on the package, but there's no comparison in the total length of the roll. It lasts me for 3 or 4 days whereas the old one lasted at least 5 or 6. I read that I can get the old size at Costco, but not being a Costco customer, this makes me even madder.

Is there anything I can do? Will Charmin read this complaint?

Product or Service Mentioned: Charmin Ultra Soft Toilet Paper.

Reason of review: Pricing issue.

Preferred solution: Go back to the same size as before. Give me the same value for my money..

I liked: Mega roll when it was larger.

I didn't like: False ad claims on packaging, Shorter rolls.

Company wrote 0 public responses to the review from Oct 14, 2017.
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Anonymous
#1406390

I agree with deceptive advertising. The "triple" rolls are no larger than the double rolls and we're being charged extra for the "larger size." Consumers are smarter than you think. Goodbye Charmin!

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