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I needed Charmin ultra soft last night and the mega rolls are smaller than before. I compared the new rolls to what I still had in the cabinet at home and they've shrunk nearly 1/2 inch. Not sure if they are wound tighter or if there is less product. I don't have the...
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Company wrote 0 public responses to the review from Jun 23, 2017.
Anonymous
Wisegranny 2

Not only are the tools narrower, but the package says "Two ply" but it's not. It's so flimsy, I held it up to the light and I could actually see through it, but the price was ...

Anonymous
SLP

They have now shrunk the (so-called) "mega" rolls of the Charmin "ultra strong" TP from 308 sheet to 286 sheets. This in outrageous!! It's time to boycott Proctor & Gamble pro...

3.7
I liked
  • Mega roll when it was larger
I didn't like
  • Smaller rolls for the inflated price
#1065047
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I have bought Charmin toilet paper at Costco for many years. I store the whole large package of Charmin Ultra Soft Toilet Paper 30 Jumbo Rolls, Bath Tissue in my bathroom cabinet. Upon opening the cabinet thereafter it smelt horrible. I took everything out of my...
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Company wrote 0 private or public responses to the review from Jul 19.
Anonymous
cheryl

I have had the same experience with a Charmin 16 pack Mega Rolls I purchased from Walmart online. I stored it in my downstairs linen closet and seriously thought something had...

Anonymous
Kim

I have had this same experience with a 20 pk from Walmart that was delivered to my house via Google Express

#1307858
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My closet started to smell like a dead animal. At first I thought it was my towels, so I washed all of them with vinegar and baking soda. The smell was still there. I was so frustrated because I could not put my towels back till the smell was gone. Today, I went to...
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Company wrote 0 private or public responses to the review from Jul 04.
Anonymous
Eva

Same thing happened to me and my parents and we bought Charmin at completely different stores in different cities. I've spent 2 days pouring every cleaner known to man in my s...

Anonymous
Sheina

For two weeks I have been moving furniture. Washing my towels and sheets because there is a smell that is a combo of a rotten egg and dead animal. It is my toilet paper. This ...

#1295595
Reply to reviews
I spoke to a customer service representative today about the shrinking toilet paper roll issue. Here's what I was told: The roll width has been reduced for two reasons . The first is because they added extra fibers in the center. (No idea if that's true ..?) The...
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Company wrote 0 public responses to the review from Jan 22, 2015.
Anonymous
Susan Gluck Barasch

They took the swipe out of my wipe! No costco near to me :-( and $60 to join on a fixed income!

Anonymous
Anonymous

I think charmin is just cheating consumers with smaller width rolls and still charging the same price. It’s obvious its all about profit instead of being concerned that our to...

I didn't like
  • Shorter rolls
#585393
Reply to reviews
The rolls smelled like a dead mouse. We are throwing out the entire set. Very disappointed. We will be switching to a different brand for future purchases. 100 word minimum for the review is ridiculous. {{Redacted}}
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Company wrote 0 private or public responses to the review from Jul 06.
Anonymous
EJ

Same thing happened with an 8 pack purchased from K-Mart in Big Bear Lake by me and a giant pack bought at San Bernardino Costco by my parents. We didn't realize it had happen...

Anonymous
Stinky Charmin from Costco southern Ca

We bought charmin from Costco in July 2018 at the Lake Elsinore store. It had a dead smell coming from it. It stunk up all my bathrooms and house up so bad I threw it outside....

I didn't like
  • Bad odor
#1297006
Reply to reviews
Resolved
P&G Charmin short changing consumers
P&G Charmin short changing consumers
P&G Charmin short changing consumers
I've been buying Charmin for years and last year had some extra money so I did some stock purchasing. I thought I'd noticed last year that the MEGA rolls weren't so MEGA anymore and now I've seen the proof. I put two old rolls and a new one in the middle of my holder...
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Company wrote 0 private or public responses to the review from Apr 16.
Anonymous
Anonymous

Same here! You had a great product for years then you change it? Well now we have change to a different toilet paper and it’s cheaper and better then your mega strong rolls Ve...

Anonymous
Mike

I totally agree. Time for a change.Charmin completely changed.The bears are switching too

1.5
I didn't like
  • Claims of better production to provide same product
  • Less product for advertising of more
#1234392
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Featured
Charmin Ultra Soft MEGA roll not as MEGA anymore
I agree with another review here about Charmin Mega Roll size being reduced... New Charmin Ultra Soft MEGA size is 284 2 ply sheets per roll. The Old Charmin Ultra Soft MEGA size was 308 sheets per roll. Shame on you Charmin. It may seem the economy is on a rebound but...
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Company wrote 0 public responses to the review from Aug 10, 2017.
Anonymous
Rsoanna

I just called Charmin this morning (March 12, 2018) about the same observation. I have a horizontal rack in my bathroom where before I could only put in 2 of the Mega rolls in...

Anonymous
Elizabeth

I am also very dissatisfied with Charmins false advertising. I was a long time buyer. Going to look elsewhere now.

#1086021
Reply to reviews
Charmin - NEW TP IS REALLY NARROWER
Charmin - NEW TP IS REALLY NARROWER
WE BUY OUT TP IN BULK AT WAREHOUSE CLUBS. THE LAST BIG PACK CONTAINED ROLLS OF VISABALLY NARROWER PAPER - ABOUT 1/2". LOOKS "LOST" ON THE NORMAL SIZED TP HOLDER. THOUGHT MAYBE I HAD PICKED THE WRONG BRAND OR BATCH SO WENT TO BOTH COSTCO AND SAMS WITH A SAMPLE OF WHAT I...
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Company wrote 0 private or public responses to the review from Sep 09.
h.kitchener
h.kitchener

The tissues are narrower now in order to comply with the American Disability Act due to possible complaints from midgets, dwarfs and Little People from Ireland who might be vi...

#1350884
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I just threw away a 24 pack of Charmin toilet paper. We thought something died in our house. After pinpointing the area the odor was coming from, I unwrapped the first plastic bag of toilet paper then proceeded to unwrap the individual 4 packs to put in bathroom...
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Company wrote 0 private or public responses to the review from Aug 03.
Anonymous
Monica

Same thing here. It smells like death! San Diego, CA

Anonymous
Jessica

Same here barstow ca

#1320181
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Show

Mega Charmin and its roll now too thin

Mega Charmin and its roll now too thin
Mega Charmin and the roll its rolled into are do thin the roll collaspes.
Customer made 1 call to the company using contacts on our site.
Company wrote 0 private or public responses to the review from Nov 02.
2.3
Details
Price Affordability
Product or Service Quality
Value for money
#1393098
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