Anonymous
map-marker Calgary, Alberta

So disappointed

I have bought charmin toilet paper for years thinking it was the best value, with the best feel to it. Before pandemic you got a large sheet, a roll that lasted 1 week for me. The new rolls, have sheets so small I now need 4 sheets and my figure goes threw, and my knuckle does the wiping. 3 days have passed and I have almost used 1 roll. I guess charmin has joined the rest of the shrinkflation crew, I will be buying someone else from now on.
View full review

User's recommendation: Don't buy

Tiffany S Nna

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

It's been changed!

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I have purchased Charmin essentials in tge past and been happy with it. Opened my pack today and thought I bought tge generic kind we had in High school, thin and sandpaperish!! It takes so much more to get clean and pills up. Those bears are full of it!
View full review
Loss:
$11
Pros:
  • Usually soft and reliable
Cons:
  • Expensive and this was hard

Preferred solution: Coupons and better quality

1 comment
Guest

AGREE

YVONNE H Laf

Toilet paper is rough like cheap toilet paper.

Updated by user Oct 26, 2023

Nothing has changed. Still have rough charming toilet paper.

Original review Sep 26, 2023
I recently bought a Mega pack 24=96 rolls. It is so rough. It feels like cheap toilet tissue. I will be going back to Northern. I am out $32.96. I am not sure about the regular packs but stay away from the mega packs.
View full review
Loss:
$33
Pros:
  • For my mega package
Cons:
  • Rough paper

Preferred solution: Price reduction

1 comment
Guest

Awg

Anonymous
map-marker Cincinnati, Ohio

Won’t but Charmin anymore

The new way it tears is awful. Now you only get one small sheet and it tears. If improving make the sheet bigger so you at least have enough paper to wipe. 5 years of wasted research
View full review
Donna L Voz

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Compliment on new tear of tissue

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
No problem. My husband, Jim Lightfoot ,had to have his arm amputated. He is 100% disabled Vietnam vet. Because of this, he is so grateful for your change in the tear of your tissue. It makes the tear so much easier. I just wanted to thank you for this. He has enough daily problems and you just help eliminate one of them. Its the little things! We appreciate this. Donna Lightfoot 3439 Refuge Road Sherman, Texas 75092
View full review
DEBRA W Rwt

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Disappointed

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Charmin has made the tube larger and the width of the roll seems smaller. I thought I had purchased a package of dollar store toilet paper as the size of Charmin has decreased so very much. I have, in the past always purchased Charmin due to the size of the rolls and the quality. Both have gone to the wayside. They started decreasing the size during Covid and haven't stopped.
View full review
Pros:
  • Soft and reasonably strong like wavy tear sheet
Cons:
  • Size of roll

User's recommendation: Buy it if you like it.

Anonymous
map-marker Canton, Georgia

Complaint about charmin bath tissu

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I bought a 9 pack of charmin bath tissue. It only has 1 ply. Suppose to have more than that. Almost not usable. I cannot keep spending money for a flawed product. This happened last year too.
View full review

User's recommendation: Seek other brands

Michele J Jzf

Terrible

I have always used Charmin no matter how much more it cost. It was always the best and as I continued through this package I kept thinking this is not the same. No its definitely not. Let me get TMI. After prepping for colonoscopy and using this toilet paper, I am in so much pain. I will find a new brand and am so disappointed
View full review
Loss:
$25

Preferred solution: Go back to original product

User's recommendation: Find another brand

Alexio Vry

Bears don't use toilet paper

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Bears don't use toilet paper get rid of bears when bears shir in the woods they don't talk about cause they can't talk. They walk away. They dont pick up toilet paper and wipe their *** If a bear could wipe their *** they would use leaves. Get real and who cares if your toilet paper is more absorbent, or bigger. It still cost to much.
View full review
Cons:
  • Price to high and bears

Preferred solution: Price reduction

Cydne Ssx

Causing burning and itching

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Tried a different brand and no burn or itch. Wont use charmin again and have used it most of my life Something has changed with the product
View full review
Loss:
$10

Preferred solution: What they put in the product that caused this. I threw all we had away

User's recommendation: Don’t use

Arthur S Rqn

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Poor service on website

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I attempted to pay the shipping fee for the free roll extender several times, rechecking the information at least once and twice on several attempts. Still got an error occurred while attempting to place my order. Did you run out of extenders?
View full review
Pros:
  • Softness
  • Ease of tearing off sheets - super mega rolls
Cons:
  • Wasted sheets getting a start normal charmin
  • Excess glue

Preferred solution: Send a roll extender

User's recommendation: Not for this promotion

Mary J Ope

Scallop and getting short in paper

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
With the new scallops end is waste, the paper is shorter!! The paper is giving shorter and liter. I have been using Charmin for over 11 years! I'm going to start angel soft!!! Mary Jilcott
View full review
Loss:
$20
Pros:
  • No pros on it
Cons:
  • Shorter and thiner paper

Preferred solution: get thicker longer paper.

Anonymous
map-marker Virginia Beach, Virginia

Charming has been my choice always but thinking of changing brands. Softness, quality, amount of sheets on roll have all greatly decreased. Not st all worth the price anymore.

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Poor quality in the past year. Is not soft and fluffy like it used to be. Also scallop to tear is just silly.
View full review
Anonymous
map-marker Voorhees Township, New Jersey

Lousy waste of paper

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Go back to the straight across cut. Wasting paper at every use. Wasting money because of this waste. Why was it changed?
View full review
Norma Way

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Paper floats on top of water.

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Discarded paper in toilet just floats on top of water. Does not absorb. I hate to think what is happening down the pipes with dry paper in a private septic system. Charmin, what have you done in the manufacturing process? I must go to another brand.
View full review
Loss:
$100
Cons:
  • Will not absorb liquid

Preferred solution: Apology

User's recommendation: I cannot recommend Charmin toilet tissue.

Anonymous
map-marker Charleston, West Virginia

Charmin has changed and not just the sheets

I am almost 70 yo and have used charmin all my adult life. What has happened? Trying to save money? The paper tears and disintegrates when being used and you have to use twice as much to get the job done. Sadly I have bought my last package of charmin and will try out others.
View full review

User's recommendation: Try another brand.

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article