
Charmin
Charmin Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Charmin has 2.0 star rating based on 291 customer reviews. Consumers are mostly dissatisfied.
67% of users would likely recommend Charmin to a friend or colleague.
- Rating Distribution
Pros: Old charmin ultra, Former quality of the toilet paper, Mega roll.
Cons: Poor quality, Smaller rolls for the inflated price, Scratchy.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Charmin has 2.0 star rating based on 291 customer reviews. Consumers are mostly dissatisfied.
67% of users would likely recommend Charmin to a friend or colleague.
- Rating Distribution
Pros: Old charmin ultra, Former quality of the toilet paper, Mega roll.
Cons: Poor quality, Smaller rolls for the inflated price, Scratchy.67% of users think that Charmin should improve its Product/Service Quality.
67% of users say that they might use Charmin in the future for similar services or products if the company resolves their current issue.Recent recommendations regarding this business are as follows: "Please soften up all of your tissue", "Stick to blue, ultra soft Charmin", "Try a different brand! Smaller sheets, same high price!", "Actively have more active users give their commentary moving forward, thank you.", "don't buy from this company".
Most users want Charmin to offer a solution to their issues.
Consumers are not pleased with Discounts and Special Offers and Billing Practices. The price level of this organization is high according to consumer reviews.
Media from reviews











































This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerComplaint
I truly love Charmin toilet paper. I purchased a 6 pack of rolls from ShopRite in Hudson, New York.
Four rolls so far have had a glue strip midway through the roll. It's gross to look at. I'm unsure if it even is glue, I am praying. I'm questioning whether I'm wiping with adhesive or a chemically made toilet paper.
Either way, I'm definitely upset, and you guys should take a look at whoever is rolling up because they must be high or your machine is malfunctioning. I am unsure how you make toilet paper, but whatever this is, it's not toilet paper.
- Good quality product
- Lack of quality
Preferred solution: Full refund
User's recommendation: Look before you wipe
Dissatisfied
Since you have changed your paper cut every time we pull it doesnt tear as easy as you say. The old ones were much better and not wasteful.plus only 205 sheets sadly we have been charmin Customers for years and live it so much maybe its time for a change
User's recommendation: Go back to the old style
I rolled out
My husband will only buy the new Charmin. I rolled out paper to wipe.
As I wiped I felt something scratch my vaginal area. I spread out my toilet paper and found 2 pieces of something sharp blue pieces. Ouch. What the heck?
Very painful scratch to my labia. I have pics and can send you the sharp pieces of?do you want me to send you these pieces?

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerSweepstakes winner email
Received the email saying I won, only for them to say I didn't. They're sending two coupons for $25 off, but I have to wait two months. Unbelievable.
- Great quality toilet paper
- Emotional damaging marketing
Preferred solution: Lawsuit for the disappointing actions taken by Charmin how does this even happen.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Green, ultra gentle. No thanks!!!
Company fixed the issue and I have been provided with apology. I really didn’t have a problem I wanted a solution to.
I just wanted to write a review and couldn’t find a place to do it.I love Charman in the blue package. I never use anything else. But this was new and I thought it might be even softer, so I tried it. I was very disappointed and won’t buy it again.
That’s all. No big deal.
I actually love blue Charmin. This review is for the new green, ultra gentle Charmin.
I hate it. It's thin, doesn't have the wavy perforations, doesn't have any embossing and it sticks to itself, making it hard to get it off the roll. I'm sticking to the blue, ultra soft Charmin.
It's the perfect TP. The green is a bad idea.
- Thin
- Green
- No wavy perforations
User's recommendation: Stick to blue, ultra soft Charmin
I’m stuck with 8 bundles of red pkg that my wife won’t use it is so rough
I am very sorry to have to complain but I must tell you that I have several packages of your tissue that is so course and rough that my wife has had to stop using this is the super pkg that is red I have kept stopped up since the ccvid we have 1 blu
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |Unsatisfied
Well I bought a 30 dollar package of charman to and couldn't use it took it back because it was stuck together and was told to contact charman I was told that a 25 dollar gift card would be sent in 7 to 10 days never got it and can get no answers this is poor busses I'll never buy this product again I think that I should at least get my money back can I please know what's going on???
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Capitalism is evil and everywhere
I know this isn't news to anybody but I had never experienced it to this degree before.
Companies don't produce quality items. They want you to need more.
I bought Charmin Wipes.
It is IMPOSSIBLE to extract one at a time, often getting a large clump that rips to bits when you try to seperate them.
It laughable really, its so blatant. They think we are so stupid.
User's recommendation: don't buy from this company
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerChanging brand we use!
The smaller sheets are my biggest complaint. I simply cannot stand this toilet paper anymore, after previously using it for 40 years! Does anyone have a recommendation for a different brand of toilet paper?
- Price
- New tear patterns go backwards
- Sheet size
User's recommendation: Try a different brand! Smaller sheets, same high price!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Entered sweepstakes many times, received an email stating I had won a years worth of Charmin. That comes to about $240 according to my store and target.
10 hours later I received a second email that I actually DID NOT win but were offering a $2.00 coupon. I enter sweepstakes for 18 years and nothing like this, so pissed!!!
There are others on my site that had the same thing happen to them, all are pissed off. I think this is illegal. How much money does Charmin make? They need to send our prizes.
How much money did they gouge us out of during the pandemic??? I have asked my site to take action, if they send an email saying you won, they have to give the prize!!!boycott Charmin
Due to the environment of where this product is used, the design engineers most surely did not take all of that into consideration, and it’s that obvious without any doubts at all, too!
The tearing off of the product is not quite there and needs more work. It has potential, but is not a clean display, each and every time.
User's recommendation: Actively have more active users give their commentary moving forward, thank you.

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRip off
We have used Charmin for decades and over time this toilet paper has gotten so small and 2ply is a joke. The price has skyrocketed and we the people are getting a whole lot less for more money.
I just measured the square it is 4x4 and use to be 4.5x4.5 you do the math. We now have to use twice as much. The corporate greed and profiteering is out of control. We will no longer use Charmin and will be looking for other product replacements as well.
Even if I have to order from Italy. I will not support these greedy corporate giants who put large profit margins over all else.
Shrinkflation
I guess Charmin thinks most Americans cant see through its consumer gouging.
They raised the price significantly and then made the rolls less wide. As customers shhhh we are not suppose to notice.
The roll actually look peculiar as the width has been decreased.
Has anyone else noticed this. Totally ridiculous.
Im going to start looking for another brand that has not decreased the size of the rolls.
About
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Charmin is a toilet paper producer which is represented internationally. The company has several types of paper: Charmin Ultra Soft, Ultra Strong, Basic and Sensitive. Freshmates Flushable Wipes are the additional product manufactured by Charmin. All the items can be bought online on the official site. The company publishes fair rating and reviews in order to show the customers value of the opinion about the Charmin. The company implements nultiole promotions in order to strengthen own brand. They are Upromise Ecoupons, Homemade Ideas, P&G Products savings and other offers concerning discounts. The company has an online gallery of videos which represent latest commercials. Charmin has won lots of awards in different quality and product contests such as Better Homes and Gardens®: 2011 Best New Products, Advertising Age Advertising Icons of the Past Decade, etc.

Charmin is ranked 78 out of 408 in Household Essentials category
USA
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Same thing happened to me. I did receive the two $25 coupons however the coupons come up as "no product found" when I tried to use them at CVS and Price Chopper. It's ridiculous.