Anonymous
map-marker Charleston, West Virginia

The mega red wrap is so rough my wife cannot use

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Charmin - The mega red wrap is so rough my wife cannot use

During and after covid I amassed and now have 8 total of the giant red wrap also have 2 blue ones which is satisfactory

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User's recommendation: Please soften up all of your tissue

Featured
Brittany A Lda

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Verified Reviewer

Complaint

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Charmin - Complaint
Charmin - Complaint - Image 2
Original review updated Dec 18, 2024

I truly love Charmin toilet paper. I purchased a 6 pack of rolls from ShopRite in Hudson, New York.

Four rolls so far have had a glue strip midway through the roll. It's gross to look at. I'm unsure if it even is glue, I am praying. I'm questioning whether I'm wiping with adhesive or a chemically made toilet paper.

Either way, I'm definitely upset, and you guys should take a look at whoever is rolling up because they must be high or your machine is malfunctioning. I am unsure how you make toilet paper, but whatever this is, it's not toilet paper.

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Loss:
$8
Pros:
  • Good quality product
Cons:
  • Lack of quality

Preferred solution: Full refund

User's recommendation: Look before you wipe

Featured
Anonymous
map-marker Greater Sudbury, Ontario

Dissatisfied

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Charmin - Dissatisfied
Charmin - Dissatisfied - Image 2

Since you have changed your paper cut every time we pull it doesnt tear as easy as you say. The old ones were much better and not wasteful.plus only 205 sheets sadly we have been charmin Customers for years and live it so much maybe its time for a change

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User's recommendation: Go back to the old style

Anonymous
map-marker Saint Paul, Minnesota

I rolled out

Charmin - I rolled out
Charmin - I rolled out - Image 2
Charmin - I rolled out - Image 3
Charmin - I rolled out - Image 4

My husband will only buy the new Charmin. I rolled out paper to wipe.

As I wiped I felt something scratch my vaginal area. I spread out my toilet paper and found 2 pieces of something sharp blue pieces. Ouch. What the heck?

Very painful scratch to my labia. I have pics and can send you the sharp pieces of?do you want me to send you these pieces?

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Josey S Uhw

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Verified Reviewer

Sweepstakes winner email

Charmin - Sweepstakes winner email

Received the email saying I won, only for them to say I didn't. They're sending two coupons for $25 off, but I have to wait two months. Unbelievable.

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Loss:
$100000
Pros:
  • Great quality toilet paper
Cons:
  • Emotional damaging marketing

Preferred solution: Lawsuit for the disappointing actions taken by Charmin how does this even happen.

1 comment
Guest

Same thing happened to me. I did receive the two $25 coupons however the coupons come up as "no product found" when I tried to use them at CVS and Price Chopper. It's ridiculous.

Resolved
Bonnie S Gom

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Verified Reviewer

Resolved: Green, ultra gentle. No thanks!!!

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Updated by user Feb 02, 2025

Company fixed the issue and I have been provided with apology. I really didn’t have a problem I wanted a solution to.

I just wanted to write a review and couldn’t find a place to do it.I love Charman in the blue package. I never use anything else. But this was new and I thought it might be even softer, so I tried it. I was very disappointed and won’t buy it again.

That’s all. No big deal.

Original review Jan 26, 2025

I actually love blue Charmin. This review is for the new green, ultra gentle Charmin.

I hate it. It's thin, doesn't have the wavy perforations, doesn't have any embossing and it sticks to itself, making it hard to get it off the roll. I'm sticking to the blue, ultra soft Charmin.

It's the perfect TP. The green is a bad idea.

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Pros:
  • Thin
  • Green
  • No wavy perforations

User's recommendation: Stick to blue, ultra soft Charmin

Anonymous
map-marker Charleston, West Virginia

I’m stuck with 8 bundles of red pkg that my wife won’t use it is so rough

Charmin - I’m stuck with 8 bundles of red pkg that my wife won’t use it is so rough
Charmin - I’m stuck with 8 bundles of red pkg that my wife won’t use it is so... - Image 2

I am very sorry to have to complain but I must tell you that I have several packages of your tissue that is so course and rough that my wife has had to stop using this is the super pkg that is red I have kept stopped up since the ccvid we have 1 blu

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Pasco Vvl

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Saint Helen, Michigan

Unsatisfied

Charmin - Unsatisfied
Contains 1 confidential file for company representatives

Well I bought a 30 dollar package of charman to and couldn't use it took it back because it was stuck together and was told to contact charman I was told that a 25 dollar gift card would be sent in 7 to 10 days never got it and can get no answers this is poor busses I'll never buy this product again I think that I should at least get my money back can I please know what's going on???

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Featured
Anonymous
map-marker Laurelton, New Jersey

No tear lines

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Charmin - No tear lines
Charmin - No tear lines - Image 2

When it's perforated it works great, but several rolls had no tear lines. I contacted the company today, but just wanted to show photos.

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4 comments
Guest

No tear lines!

Guest
reply icon Replying to comment of Guest-2591299

This last purchase I noticed a big change in charming ultra soft etc Shorter roll, no tear lines and very thin Disappointed in it after all the years I’ve bought it

Guest

Hey, with no tear lines, you can customize the sheets to your own specifications. Just bring a chainsaw to do the cutting. lol.

Guest

I have experienced the same problem.

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Doll Tdw

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Verified Reviewer
| map-marker Gresham, Oregon

Capitalism is evil and everywhere

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I know this isn't news to anybody but I had never experienced it to this degree before.

Companies don't produce quality items. They want you to need more.

I bought Charmin Wipes.

It is IMPOSSIBLE to extract one at a time, often getting a large clump that rips to bits when you try to seperate them.

It laughable really, its so blatant. They think we are so stupid.

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User's recommendation: don't buy from this company

Linda M Zzr

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Verified Reviewer

Changing brand we use!

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The smaller sheets are my biggest complaint. I simply cannot stand this toilet paper anymore, after previously using it for 40 years! Does anyone have a recommendation for a different brand of toilet paper?

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Loss:
$100
Cons:
  • Price
  • New tear patterns go backwards
  • Sheet size

User's recommendation: Try a different brand! Smaller sheets, same high price!

janet s Qgg

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Verified Reviewer
| map-marker Saint Louis, Missouri

Entered sweepstakes many times, received an email stating I had won a years worth of Charmin. That comes to about $240 according to my store and target.

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10 hours later I received a second email that I actually DID NOT win but were offering a $2.00 coupon. I enter sweepstakes for 18 years and nothing like this, so pissed!!!

There are others on my site that had the same thing happen to them, all are pissed off. I think this is illegal. How much money does Charmin make? They need to send our prizes.

How much money did they gouge us out of during the pandemic??? I have asked my site to take action, if they send an email saying you won, they have to give the prize!!!boycott Charmin

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Anonymous
map-marker Reseda, California

Due to the environment of where this product is used, the design engineers most surely did not take all of that into consideration, and it’s that obvious without any doubts at all, too!

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The tearing off of the product is not quite there and needs more work. It has potential, but is not a clean display, each and every time.

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User's recommendation: Actively have more active users give their commentary moving forward, thank you.

Sherrie G Xgf

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Verified Reviewer

Rip off

We have used Charmin for decades and over time this toilet paper has gotten so small and 2ply is a joke. The price has skyrocketed and we the people are getting a whole lot less for more money.

I just measured the square it is 4x4 and use to be 4.5x4.5 you do the math. We now have to use twice as much. The corporate greed and profiteering is out of control. We will no longer use Charmin and will be looking for other product replacements as well.

Even if I have to order from Italy. I will not support these greedy corporate giants who put large profit margins over all else.

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Anonymous
map-marker Lansdale, Pennsylvania

I know Charmin as a better product.

I know Charmin as a better product.

I appreciated finding the Charmin Essentials 6 -roll pack as a great product for bath tissue. Thank you.

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User's recommendation: It seems to be good for me.

Anonymous
map-marker Evansville, Indiana

Shrinkflation

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I guess Charmin thinks most Americans cant see through its consumer gouging.

They raised the price significantly and then made the rolls less wide. As customers shhhh we are not suppose to notice.

The roll actually look peculiar as the width has been decreased.

Has anyone else noticed this. Totally ridiculous.

Im going to start looking for another brand that has not decreased the size of the rolls.

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About

Related Companies

Procter And Gamble, Tide, Downy, Aussie Hair, Swiffer

Summary

Charmin is a toilet paper producer which is represented internationally. The company has several types of paper: Charmin Ultra Soft, Ultra Strong, Basic and Sensitive. Freshmates Flushable Wipes are the additional product manufactured by Charmin. All the items can be bought online on the official site. The company publishes fair rating and reviews in order to show the customers value of the opinion about the Charmin. The company implements nultiole promotions in order to strengthen own brand. They are Upromise Ecoupons, Homemade Ideas, P&G Products savings and other offers concerning discounts. The company has an online gallery of videos which represent latest commercials. Charmin has won lots of awards in different quality and product contests such as Better Homes and Gardens®: 2011 Best New Products, Advertising Age Advertising Icons of the Past Decade, etc.

Charmin reviews and complaints

Charmin is ranked 78 out of 408 in Household Essentials category

Area Served

USA

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