Price Affordability
Product or Service Quality
Value for money

I just purchased an 18-pack of Charmin Mega Plus at Target and was charged over $18. Typically the price is around $13.

I would have had to buy 2 packs at $36 to get a measly $5 gift card. Then I opened the pack and found that the new roll of Mega Plus is a full half-inch smaller in diameter than the previous roll. I don't have the old package to compare number of sheets, but in a week, I'll know how much less it is. Over time I have seen the cardboard in toilet paper rolls enlarge from a tube that just covered the holder to a huge hole, i.e., containing many fewer sheets, that rattles around on the holder.

I was having to change the roll every few days.

When I started used Mega Plus, it would last me a week or 8 days (with no houseguests here). I will be looking for another product.

Product or Service Mentioned: Charmin Ultra Soft Toilet Paper.

Reason of review: Not as described.

Monetary Loss: $18.

Preferred solution: Go back to selling the product you advertise, not a smaller version that you claim is the same size, but isn't..

I liked: Mega roll when it was larger.

I didn't like: Charmin downsizing the mega roll in a deceptive manner, Smaller rolls for the inflated price.

  • Customer Deception
Company wrote 0 public responses to the review from Sep 23, 2017.
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