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Charmin has narrowed their rolls so that they don't fit on my toilet roll holder. This is the 2nd time they have done this in the past 5-8 years, and it's so frustrating.

The rolls are less usable for wiping, but in my case, I can't even have them on the spindle. I have to leave the rolls on the back of my toilet bowl, and put one hand inside the roll to hold on. It's really very unsanitary, and users are holding the roll with their hand before they wash. I previously reached out to Charmin (5 years ago) and they told me to replace my toilet bowl holder.

Really? Seems like for their highest end product (Ultra), they should provide a wider roll

Reason of review: Bad quality.

Monetary Loss: $30.

Preferred solution: Let the company propose a solution.

Location: 2050 S 35th Ave, Phoenix, AZ 85009, USA

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