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3.1
Updated by user Sep 05, 2017

Customer service is sending me coupon to replace the product completely

Original review posted by user Sep 05, 2017

My roll of toilet paper was not separating at the perforations. This makes for very weird sheets of toilet paper, narrow or chopped into by the other sheets where the sheets meet.

When I called customer service 800 number they took my name and address and sending me a coupon to replace the package and asked me to hold on to the package they're going to send me something to return the item so they could look at it.

The downside is that if I'm going to save the package to mail back to them I have to go out and buy other toilet paper instead of instead of just make the best out of what I have. The last part is the part that's difficult to deal with having immediately shop for more toilet paper while I hold on to a six pack to mail back to the company and then having to find a way to mail a package back that I am already having problems with and now I have to find or go to the post office.

Reason of review: Damaged or defective.

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Guest

OMG !! Toilet paper trauma !!

If that's your biggest issue,? You have the life.....

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