Contact Charmin Customer Service
Charmin Phone Numbers and Emails
Toll-Free Number:
-
(800) 777-1410
Legal:
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(877) 701-0404
Charmin Emails:
Charmin Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Charmin Customer Service is rated at 2.1 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Charmin is 8007771410. 99% of consumers used this number to address their issues and concerns.
The average hold time is less than 1 minute. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 4 minutes.
Be prepared for the call as Charmin may ask you for the following information to identify you as a customer: email, phone number or address or zip code.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Charmin Customer Service is rated at 2.1 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Charmin is 8007771410. 99% of consumers used this number to address their issues and concerns.
The average hold time is less than 1 minute. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 4 minutes.
Be prepared for the call as Charmin may ask you for the following information to identify you as a customer: email, phone number or address or zip code.
People call Charmin mainly because of product/ service, request for information, shipping and delivery.
28% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very satisfied after talking to customer service representatives.
The best email to contact Charmin is nigeriadpo.im@pg.com. 88% of customers use this email address to address their issues and concerns.
How to Contact Charmin?
Most Popular Number:
| Total calls: 311 | Issues resolved: 24 | Last call: Jan 15, 2026 |
Contact Information
Charmin Website:
Charmin Help Center:
Corporate Office Address:
Other Info (opening hours):
Hours:
Monday - Friday: 9:00am - 6:00pm EST
Fax:
How Good is Charmin's Customer Service?
Summary of Charmin Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Charmin?
Product/ Service Question:
- “Quality Control”
- “Poor quality control”
- “Bad quality control”
Request for Information Question:
- “Assistance”
- “Teying to find a blue Charmin bear for my 11 month old grand daughter. Where can I buy one for her birthday?”
- “Inquiry roll size”
Shipping and Delivery Question:
- “Got a case of toilet paper at Costco got home and took the second package out and they shorted us two rolls of toilet paper real short and they cut it real tiny”
- “Toilet paper size”
- “Disappointed with newnjumbo size”
Payments and Charges Question:
- “Bad coupon”
- “Coupon not accepted”
- “Billing problem”
Return/ Replace Question:
- “The last charmin i bought was worse than the cheap stuff. If you have changed it to what i got, i will no lo ger be a loyal charmin user. It was not soft at all.”
- “To ask them why they changed their toilet from being very soft to being more on the rougher type.”
- “For 40 yrs only have used your brand now its not soft at all. Why? I'm hurt. Will it go back or do i need to change?”
Activation/ Cancellation Question:
- “Cancel order”
Cards Question:
- “Cardboard center”
Refund Question:
- “Refund”
Staff Question:
- “Customer service”
Account Question:
- “Disabled veteran and disabled women in need of toilet papet”
Other Question:
- “Rough texture charmin extra strong bathroom tissue”
- “Rough texture of extra strong bathroom tissue”
- “Texture of bathroom tissue”
Compare Charmin Customer Service To
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