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Summary of Charmin Customer Service Calls

12 TOTAL CALLS
92% SUCCESSFUL CONNECTIONS
03:00 AVG CALL DURATION
45% ISSUES RESOLVED

Customers Contact Charmin to Ask about:

Refund:

  • “Did not receive refund”

Other:

  • “Spindle that holds mega rolls”
  • “Misunderstandings”

About Charmin

Top 5 Likes about Charmin

Old charmin ultra, Mega roll when it was larger, Way it used to be made, Product like it was, Ultra mega rolls when they were stronger

Top 5 Dislikes about Charmin

Charmin downsizing the mega roll in a deceptive manner, Smaller rolls for the inflated price, Poor quality, New narrow rolls, I did not like

Summary

Charmin is a toilet paper producer which is represented internationally. The company has several types of paper: Charmin Ultra Soft, Ultra Strong, Basic and Sensitive. Freshmates Flushable Wipes are the additional product manufactured by Charmin. All the items can be bought online on the official site. The company publishes fair rating and reviews in order to show the customers value of the opinion about the Charmin. The company implements nultiole promotions in order to strengthen own brand. They are Upromise Ecoupons, Homemade Ideas, P&G Products savings and other offers concerning discounts. The company has an online gallery of videos which represent latest commercials. Charmin has won lots of awards in different quality and product contests such as Better Homes and Gardens®: 2011 Best New Products, Advertising Age Advertising Icons of the Past Decade, etc.

Charmin reviews and complaints

Charmin is ranked 10 out of 40 in Household Essentials category

Area Served

USA

Payment Methods

VISAPayPal

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Charmin Stats

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Number of Reviews

No reviews for this period.

Number of Comments

No comments for this period.

Number of Calls

No calls for this period.

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