Contact Charmin Customer Service
Charmin Phone Numbers and Emails
Toll-Free Number:
-
(800) 777-1410
Legal:
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(877) 701-0404
Charmin Emails:
Charmin Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Charmin is 8007771410. 99% of consumers used this number to address their issues and concerns.
The average hold time is less than 1 minute. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 4 minutes.
Be prepared for the call as Charmin may ask you for the following information to identify you as a customer: email, phone number or address or zip code.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Charmin is 8007771410. 99% of consumers used this number to address their issues and concerns.
The average hold time is less than 1 minute. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 4 minutes.
Be prepared for the call as Charmin may ask you for the following information to identify you as a customer: email, phone number or address or zip code.
People call Charmin mainly because of product/ service, request for information, shipping and delivery.
53% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very satisfied after talking to customer service representatives.
The best email to contact Charmin is nigeriadpo.im@pg.com. 92% of customers use this email address to address their issues and concerns.
Contact Information
Charmin Website:
Charmin Help Center:
Corporate Office Address:
Other Info (opening hours):
Hours:
Monday - Friday: 9:00am - 6:00pm EST
Fax:
How Good is Charmin's Customer Service?
Summary of Charmin Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Charmin?
Product/ Service Question:
- “I am very sorry to have to complain but I must tell you that I have several packages of your tissue that is so course and rough that my wife has had to stop using this is the super pkg that is red I have kept stopped up since the ccvid we have 1 blu”
- “Tiilet paper quality”
- “Complaint”
Request for Information Question:
- “Assistance”
- “Teying to find a blue Charmin bear for my 11 month old grand daughter. Where can I buy one for her birthday?”
- “Inquiry roll size”
Shipping and Delivery Question:
- “Toilet paper size”
- “Disappointed with newnjumbo size”
- “Wrong type in package”
Payments and Charges Question:
- “Change my debit card info”
- “Coupons”
- “No charmin anywhere. Is there some way I can buy directly by using my charge card from your company?”
Return/ Replace Question:
- “The last charmin i bought was worse than the cheap stuff. If you have changed it to what i got, i will no lo ger be a loyal charmin user. It was not soft at all.”
- “To ask them why they changed their toilet from being very soft to being more on the rougher type.”
- “For 40 yrs only have used your brand now its not soft at all. Why? I'm hurt. Will it go back or do i need to change?”
Cards Question:
- “Cardboard center”
Refund Question:
- “Refund”
Staff Question:
- “Customer service”
Account Question:
- “Disabled veteran and disabled women in need of toilet papet”
Other Question:
- “Forever rolls order”
- “Contest winner”
- “Contest email”
Compare Charmin Customer Service To
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