Charmin Phone Numbers and Emails

Toll-Free Number:

  • (800) 777-1410

Legal:

  • (877) 701-0404

Charmin Emails:

Legal
Copyright Infringement Inquiries
Send Message
Is this your business?
PissedConsumer Club

Contact Information

Charmin Website:

Charmin Help Center:

Corporate Office Address:

The Procter and Gamble Company
One Procter and Gamble Plaza
Cincinnati, Ohio 45202
United States

Other Info (opening hours):

Hours:

Monday - Friday: 9:00am - 6:00pm EST

More contact details

Fax:

+1 (513) 945-6840

Charmin Rating Based on 255 Reviews

Rating details

2.0
more details
Product or Service Quality
Value for money
Price Affordability
Discounts and Special Offers

Rating stats

Rating trend

How Good is Charmin's Customer Service?

Dorothy K Ude
Dorothy K Ude
Feels Disappointed | Dec 10, 2023

No one answered.

Read full quote
Atalaya Qas
Atalaya Qas
Feels Satisfied | Feb 23, 2023

No further comment

Read full quote

Summary of Charmin Customer Service Calls

261 TOTAL
CALLS
03:34 AVG CALL
DURATION
30% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Charmin?

Product/ Service Question:

  • “Product issue”
  • “Quality complaint”
  • “Internet”

Request for Information Question:

  • “Question about why it won't unroll”
  • “Concern”
  • “To talk to them about a picture I took of a Bear walking down the road with something attached to it's bottom I was calling it a Charmin bear. But oh well I would of liked to of sold the picture to them but it didn't work out.”

Shipping and Delivery Question:

  • “Disappointed with newnjumbo size”
  • “Wrong type in package”
  • “Did not receive item”

Payments and Charges Question:

  • “Change my debit card info”
  • “Coupons”
  • “No charmin anywhere. Is there some way I can buy directly by using my charge card from your company?”

Cards Question:

  • “Cardboard center”

Refund Question:

  • “Refund”

Staff Question:

  • “Customer service”

Return/ Replace Question:

  • “I have been trying to find toilet paper for my mother who had total shoulder replacement surgery right before this craziness started she cannot drive I have been searching for toilet paper for her for weeks now and cannot find any for her”

Other Question:

  • “Toilet paper had lip stick on it”
  • “The toilet paper I bought is not the same as befor”
  • “Order 2 fat tissue holders”

About

Related Companies

Procter And Gamble, Tide, Downy, Aussie Hair, Olay

Summary

Charmin is a toilet paper producer which is represented internationally. The company has several types of paper: Charmin Ultra Soft, Ultra Strong, Basic and Sensitive. Freshmates Flushable Wipes are the additional product manufactured by Charmin. All the items can be bought online on the official site. The company publishes fair rating and reviews in order to show the customers value of the opinion about the Charmin. The company implements nultiole promotions in order to strengthen own brand. They are Upromise Ecoupons, Homemade Ideas, P&G Products savings and other offers concerning discounts. The company has an online gallery of videos which represent latest commercials. Charmin has won lots of awards in different quality and product contests such as Better Homes and Gardens®: 2011 Best New Products, Advertising Age Advertising Icons of the Past Decade, etc.

Charmin reviews and complaints

Charmin is ranked 75 out of 321 in Household Essentials category

Area Served

USA

Payment Methods

VISAPayPal

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