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Contact Charmin Customer Service

Charmin Phone Numbers and Emails

Toll-Free Number:

  • (800) 777-1410
Call customer service

Legal:

  • (877) 701-0404

Charmin Emails:

Legal
Copyright Infringement Inquiries
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Charmin Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    92% phone 8% email
  • The best phone number to call Charmin is 8007771410. 99% of consumers used this number to address their issues and concerns.

  • The average hold time is less than 1 minute. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 4 minutes.

  • Be prepared for the call as Charmin may ask you for the following information to identify you as a customer: email, phone number or address or zip code.

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PissedConsumer Club

Contact Information

Charmin Website:

Charmin Help Center:

Corporate Office Address:

The Procter and Gamble Company
One Procter and Gamble Plaza
Cincinnati, Ohio 45202
United States

Other Info (opening hours):

Hours:

Monday - Friday: 9:00am - 6:00pm EST

More contact details

Fax:

+1 (513) 945-6840

Charmin Rating Based on 291 Reviews

Rating details

2.0
more details
Product or Service Quality
Value for money
Price Affordability
Discounts and Special Offers

Rating stats

Rating trend

How Good is Charmin's Customer Service?

Yazid Kwu
Yazid Kwu
Feels Satisfied | May 01, 2024

She was very friendly and helped me. Was trying to see where I could buy the blue Charmin bear for my grand daughter's first birthday. She found out fir me.

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Dorothy K Ude
Dorothy K Ude
Feels Disappointed | Dec 10, 2023

No one answered.

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Atalaya Qas
Atalaya Qas
Feels Satisfied | Feb 23, 2023

No further comment

Read full quote

Summary of Charmin Customer Service Calls

285 TOTAL
CALLS
03:34 AVG CALL
DURATION
30% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Charmin?

Product/ Service Question:

  • “I am very sorry to have to complain but I must tell you that I have several packages of your tissue that is so course and rough that my wife has had to stop using this is the super pkg that is red I have kept stopped up since the ccvid we have 1 blu”
  • “Tiilet paper quality”
  • “Complaint”

Request for Information Question:

  • “Assistance”
  • “Teying to find a blue Charmin bear for my 11 month old grand daughter. Where can I buy one for her birthday?”
  • “Inquiry roll size”

Shipping and Delivery Question:

  • “Toilet paper size”
  • “Disappointed with newnjumbo size”
  • “Wrong type in package”

Payments and Charges Question:

  • “Change my debit card info”
  • “Coupons”
  • “No charmin anywhere. Is there some way I can buy directly by using my charge card from your company?”

Return/ Replace Question:

  • “The last charmin i bought was worse than the cheap stuff. If you have changed it to what i got, i will no lo ger be a loyal charmin user. It was not soft at all.”
  • “To ask them why they changed their toilet from being very soft to being more on the rougher type.”
  • “For 40 yrs only have used your brand now its not soft at all. Why? I'm hurt. Will it go back or do i need to change?”

Cards Question:

  • “Cardboard center”

Refund Question:

  • “Refund”

Staff Question:

  • “Customer service”

Account Question:

  • “Disabled veteran and disabled women in need of toilet papet”

Other Question:

  • “Forever rolls order”
  • “Contest winner”
  • “Contest email”

Compare Charmin Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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