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Summary of Charmin Customer Service Calls

23 TOTAL CALLS
96% SUCCESSFUL CONNECTIONS
02:55 AVG CALL DURATION
27% ISSUES RESOLVED

Customers Contact Charmin to Ask about:

Shipping and Delivery:

  • “Did not receive refund”

Other:

  • “About beby death”
  • “Rancid smelling toilet paper”
  • “Spindle that holds mega rolls”

Charmin Rating Stats

1.8 out of 5 stars
based on 87 reviews
See all 256 reviews

Rating stats

  1. 48 reviews
  2. 23 reviews
  3. 7 reviews
  4. 3 reviews
  5. 6 reviews

About Charmin

Top 5 Likes about Charmin

Old charmin ultra, Mega roll when it was larger, Way it used to be made, Product like it was, Ultra mega rolls when they were stronger

Top 5 Dislikes about Charmin

Smaller rolls for the inflated price, Charmin downsizing the mega roll in a deceptive manner, Poor quality, Shorter rolls, New narrow rolls

Summary

Charmin is a toilet paper producer which is represented internationally. The company has several types of paper: Charmin Ultra Soft, Ultra Strong, Basic and Sensitive. Freshmates Flushable Wipes are the additional product manufactured by Charmin. All the items can be bought online on the official site. The company publishes fair rating and reviews in order to show the customers value of the opinion about the Charmin. The company implements nultiole promotions in order to strengthen own brand. They are Upromise Ecoupons, Homemade Ideas, P&G Products savings and other offers concerning discounts. The company has an online gallery of videos which represent latest commercials. Charmin has won lots of awards in different quality and product contests such as Better Homes and Gardens®: 2011 Best New Products, Advertising Age Advertising Icons of the Past Decade, etc.

Charmin reviews and complaints

Charmin is ranked 16 out of 56 in Household Essentials category

Area Served

USA

Payment Methods

VISAPayPal

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Charmin Stats

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Number of Calls

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