Product: Charmin Ultra Soft Toilet Paper Clear all filters (33 of 33 reviews match)
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Charmin - Dissatisfied

WHY have you made the roll of toilet paper smaller in width? Now you have to use more toilet paper to cover your hand so any additional paper on the roll is less in actuality!! Shrinking the roll but not the price is disconcerting. Shame on you!! Can consumers at least wipe their behinds without getting ripped off?
1.3
Details
Diversity of Products or Services
Price Affordability
Product or Service Quality
Value for money
Product
Charmin Ultra Soft Toilet Paper
#1195083
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30 year Charmin customer...lost
Smaller roll, lesser quality, higher cost....one customer lost forever.....hope the executives enjoy their bonus...hopefully soon it will be a severance....you should not deceive your customers.Shame on you. The previous roll measures 4 3/4 by 4 1/2 The new roll...
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Anonymous
odbrv

I too have noticed the smaller size. The quality also has changed. It breaks apart too easily and if used to protect ones underpants it pills and falls apart. I am moving to a...

1.0
Product
Charmin Ultra Soft Toilet Paper
I liked
  • Way it used to be made
I didn't like
  • Smaller rolls for the inflated price
  • Charmin downsizing the mega roll in a deceptive manner
#1194501
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Very misleading! Charmin shrunk the size of a roll of toilet paper role at the same time as promoting how large the rolls are and increasing the price. This practice, which seems to be industry norm, should not be accepted. Consumers should stand up to companies and...
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Anonymous
William

Mr. Whipple would be displeased.You stated the correct solution : change brands.Think how much "fun" it will be comparison testing.

2.0
Product
Charmin Ultra Soft Toilet Paper
I liked
  • Way it used to be made
  • Way the product use to be made
#1174936
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I have been using Ultra Soft for a while, but recent changes mean that the mega rolls are now smaller (they didn't use to fit on my toilet roll, but now they do) and the paper is not as soft as it once was. The new "composition" has the Charmin name embossed in the...
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Anonymous
Wonders

Paper is not as soft and I will not purchase again after being a loyal for many many years

Product
Charmin Ultra Soft Toilet Paper
#1168536
Reply to reviews
This new Mega business is just a way to cheat the consumer. The Ultra Soft is now thinner, will not tear cleanly and you have to use twice as much. It also will not fit in wall dispensers . Consumers are paying twice as much for poor quality paper. We can no longer...
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Anonymous
Mamie

I always keep a roll from batch to batch. Now, In order to get the mega roll, you have to buy what's called a "super mega". P&G. Stop screwing with us! Not only are we paying ...

Anonymous
Nan

I have used Charmin ultra soft for years. This latest change in size and quality is too drastic. It's like Charmin hired another company to make the product but keep the sam...

Product
Charmin Ultra Soft Toilet Paper
#1163195
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Charmin - Unhappy with P&G
Charmin - Unhappy with P&G
Top roll is a single roll of Charmins UltraSoft. 2. The middle roll is a double roll of same purchased yesterday (12/11/17). 3. The bottom roll is also a double roll purchased a few months earlier. What's next? Will P&G start selling triple rolls to downsize in the...
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Product
Charmin Ultra Soft Toilet Paper
#1147239
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and never coming back to Charmin, EVER! I guess they figure us consumers are stupid or won't notice....but they guessed wrong. Why not offer both sizes....I'm glad to pay for a product I like and the price never sways me. I like what I like and I am very loyal to what...
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Anonymous
Judy Chaney

Very dissatisfied with the double rolls. Never ever buying again. What a RIP off.

1.0
Product
Charmin Ultra Soft Toilet Paper
#1141929
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Charmin - One ply newspaper?

I picked up my favorite brand of Charmin from Sams this past week. What happened to its softness? It’s like running a tree across what was suppose to clean without tearing. Is this become the new norm?
1.5
Details
Customer service
Diversity of Products or Services
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Product
Charmin Ultra Soft Toilet Paper
#1134970
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Charmin - Disappointed

I've noticed my Charmin mega,rolls last less then when they first came out. Wonder why? Less on a roll. Thinner, not as wide. For the first time in 30+ years I'm looking at trying other brands. This is not the same product.
Product
Charmin Ultra Soft Toilet Paper
#1118812
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I've been using Charmin Ultra Soft for years and I recently bought several giant packages and it looks like the paper is now half as THIN. I now have to use 2 or 3 times as many sheets and moisture is still soaking through! This has never happened with Charmin before....
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2.5
Product
Charmin Ultra Soft Toilet Paper
I liked
  • It used to be the best toilet paper
I didn't like
  • Changed the quality of the product dramatically
#1116697
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