Product: Charmin Ultra Soft Toilet Paper Clear all filters (35 of 35 reviews match)
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Charmin - Complaint

I've been buying blue charmin for well over 10 years. Last week I bought a 12 mega roll pack. I just opened the package only to find it's single - ply I checked 3 rolls and found the same. Package says 2-ply. If you are no longer manufacturing and selling 2-ply I will find a different brand. I am a very disappointed customer.
Product
Charmin Ultra Soft Toilet Paper
#1238206
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Charmin - Downsizing Skulduggery
As a toilet paper hoarder I still have the 20 = 60 package of Charmin Toilet Paper. This package indicates 231 sheets per roll. The package for the downsized rolls only indicates 213 sheets per roll. I cannot imagine how much time was spent in the Charmin/P&G...
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Product
Charmin Ultra Soft Toilet Paper
#1226547
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WHY have you made the roll of toilet paper smaller in width?Now you have to use more toilet paper to cover your hand so any additional paper on the roll is less in actuality!! Shrinking the roll but not the price is disconcerting. Shame on you!!Can consumers at least...
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Anonymous
Wilda Newman

I agree that the decision to narrow the roll size is an awful decision & that’s been our choice product. Now, it seems Charmin is just going to be one more poor product line, ...

1.3
Product
Charmin Ultra Soft Toilet Paper
#1195083
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30 year Charmin customer...lost
Smaller roll, lesser quality, higher cost....one customer lost forever.....hope the executives enjoy their bonus...hopefully soon it will be a severance....you should not deceive your customers.Shame on you. The previous roll measures 4 3/4 by 4 1/2 The new roll...
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Anonymous
odbrv

I too have noticed the smaller size. The quality also has changed. It breaks apart too easily and if used to protect ones underpants it pills and falls apart. I am moving to a...

1.0
Product
Charmin Ultra Soft Toilet Paper
I liked
  • Way it used to be made
I didn't like
  • Charmin downsizing the mega roll in a deceptive manner
  • Smaller rolls for the inflated price
#1194501
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Very misleading! Charmin shrunk the size of a roll of toilet paper role at the same time as promoting how large the rolls are and increasing the price. This practice, which seems to be industry norm, should not be accepted. Consumers should stand up to companies and...
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Anonymous
William

Mr. Whipple would be displeased.You stated the correct solution : change brands.Think how much "fun" it will be comparison testing.

2.0
Product
Charmin Ultra Soft Toilet Paper
I liked
  • Way it used to be made
  • Way the product use to be made
#1174936
Reply to reviews
I have been using Ultra Soft for a while, but recent changes mean that the mega rolls are now smaller (they didn't use to fit on my toilet roll, but now they do) and the paper is not as soft as it once was. The new "composition" has the Charmin name embossed in the...
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Anonymous
Wonders

Paper is not as soft and I will not purchase again after being a loyal for many many years

Product
Charmin Ultra Soft Toilet Paper
#1168536
Reply to reviews
This new Mega business is just a way to cheat the consumer. The Ultra Soft is now thinner, will not tear cleanly and you have to use twice as much. It also will not fit in wall dispensers . Consumers are paying twice as much for poor quality paper. We can no longer...
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Anonymous
Mamie

I always keep a roll from batch to batch. Now, In order to get the mega roll, you have to buy what's called a "super mega". P&G. Stop screwing with us! Not only are we paying ...

Anonymous
Nan

I have used Charmin ultra soft for years. This latest change in size and quality is too drastic. It's like Charmin hired another company to make the product but keep the sam...

Product
Charmin Ultra Soft Toilet Paper
#1163195
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Charmin - Unhappy with P&G
Charmin - Unhappy with P&G
Top roll is a single roll of Charmins UltraSoft. 2. The middle roll is a double roll of same purchased yesterday (12/11/17). 3. The bottom roll is also a double roll purchased a few months earlier. What's next? Will P&G start selling triple rolls to downsize in the...
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Product
Charmin Ultra Soft Toilet Paper
#1147239
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and never coming back to Charmin, EVER! I guess they figure us consumers are stupid or won't notice....but they guessed wrong. Why not offer both sizes....I'm glad to pay for a product I like and the price never sways me. I like what I like and I am very loyal to what...
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Anonymous
Judy Chaney

Very dissatisfied with the double rolls. Never ever buying again. What a RIP off.

1.0
Product
Charmin Ultra Soft Toilet Paper
#1141929
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Charmin - One ply newspaper?

I picked up my favorite brand of Charmin from Sams this past week. What happened to its softness? It’s like running a tree across what was suppose to clean without tearing. Is this become the new norm?
1.5
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Diversity of Products or Services
Value for money
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Product
Charmin Ultra Soft Toilet Paper
#1134970
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